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About the property
Popularity

Tripadvisor
8/10
10076

Booking
8/10
630

Expedia
7.8/10
979
Main services
Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Playa del Carmen, MexicoPlaya del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.
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What’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.58 km
- playa del carmen, playa del carmen harbour, mx - 3 km
- playa del carmen, mayan train station playa del carmen, mx - 8.39 km
- cozumel, cozumel muelle fiscal, mx - 17.86 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 53.07 km
- (CZM) Cozumel, Cozumel Intl, MX - 19.38 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Designated smoking area
- Minimarket on site
- Non-smoking rooms
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Billiards
- Nightclub/DJ
- Water sport facilities on site
- Golf course (within 3 km)
- Stand-up comedy
- Fitness centre
- Fishing
- Table tennis
- Themed dinner nights
- Beachfront
- Beach
- Pub crawls
- Diving
- Bingo
- Tennis equipment
- Live music/performance
- Tennis court
- Karaoke
- Kids' club
- Aerobics
- Children's playground
- Private beach area
- Evening entertainment
- Entertainment staff
- Snorkelling
- Fitness
Services
- Barber/beauty shop
- ATM/cash machine on site
- Car hire
- Private check-in/check-out
- Airport shuttle (additional charge)
- Luggage storage
- Concierge service
- Shuttle service
- Tour desk
- Daily housekeeping
- 24-hour front desk
- Airport shuttle
- Trouser press
- Shuttle service (additional charge)
- Currency exchange
- Laundry
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Free parking
- Parking
- Accessible parking
- Parking on site
Accessibility
- Lower bathroom sink
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Pool bar
- Pool with view
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
Transport
- Airport drop off
- Airport pick up
Reception services
- Invoice provided
Entertainment and family services
- Indoor play area
- Board games/puzzles
- Kids' outdoor play equipment
Languages
- English
- Español
About the rooms
The accommodation has 840 rooms:
Bedroom
- Alarm clock
- Cots
General
- Air conditioning
- Ironing facilities
- Safety deposit box
- Fan
- Fire extinguisher
- Private entrance
- Iron
- Tile/marble floor
- Mosquito net
- Smoke alarm
- Laptop safe
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by stairs only
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Shower
- Towels
- Walk-in shower
- Private bathroom
Media & Technology
- Satellite channels
- TV
- Telephone
- Cable channels
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
Kitchen
- Coffee machine
Outdoors
- Terrace
- Balcony
- Patio
View
- Garden view
- View
Living Area
- Seating Area
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorCost
FreeRestaurants
Le Buffete
- Guests only
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 23:30
- Minimum age for check-in: 18 years old
Check-out
Checkout from 01:30 to 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.
Children between 2 and 12 years old must pay a supplement at the reception upon arrival.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.